Aquathin North Jersey

Privacy Policy

Effective Date: July 30, 2026

AquaThin North Jersey ("AquaThin," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.aquathinnj.com, submit a service inquiry, communicate with us, or otherwise interact with our website and related services.

This policy applies to information handled through the website and our related customer communications. It does not replace the terms of any separate proposal, installation agreement, warranty, or other service contract.

Submitting the website contact form allows AquaThin North Jersey to respond to your inquiry. It does not automatically enroll you in recurring marketing text messages. SMS consent, when separately provided, is not shared with third parties for their own marketing.

1. Information We Collect

Information You Provide

We collect information you choose to provide when you contact us, request information, schedule an assessment, ask about water-filtration services, or otherwise communicate with us.

Contact information, such as your name, email address, and phone number.
The message, questions, service location, scheduling preferences, and other details you include in an inquiry.
Records of correspondence and customer-service communications.
Photos, reviews, testimonials, or other content you voluntarily provide, where applicable.

The current website does not process online payments and does not require visitors to create a user account. Payment and contract information related to an actual service may be handled separately under the applicable proposal or service agreement.

Information Collected Automatically

When you use the website, we and service providers that support the website may automatically collect limited technical and usage information, including:

Internet Protocol (IP) address, browser type, device type, operating system, and general location derived from an IP address.
Pages viewed, links clicked, referring page, dates and times of visits, and similar website-usage information.
Cookie identifiers and comparable technologies used for essential site functions, security, analytics, and preferences.

Information From Third-Party Services

We may receive limited information from providers that help us operate the website, display reviews, measure site performance, prevent spam, host forms, or manage customer communications. The information available to us depends on the provider and your settings with that provider.

2. How We Use Information

We may use information for the following business purposes:

Responding to questions and service inquiries.
Scheduling, confirming, changing, or following up on assessments and appointments.
Understanding water concerns and discussing potentially appropriate filtration or treatment options.
Preparing estimates, proposals, and service communications.
Operating, maintaining, securing, and improving the website and our services.
Measuring website performance and understanding how visitors use the site.
Maintaining records, preventing fraud or misuse, and complying with legal obligations.
Sending promotional email or text communications only where permitted and subject to available opt-out rights.

3. Cookies and Similar Technologies

The website may use cookies, pixels, local storage, and similar technologies. Some are necessary for the website to function or to protect forms from misuse. Others may help us understand site traffic, remember preferences, or evaluate the effectiveness of our communications.

You can usually control cookies through your browser settings and, where available, the site's cookie controls. Blocking certain cookies may affect website functionality. Browser-based "Do Not Track" signals are not interpreted consistently across the industry, so the website may not respond to every such signal.

4. Phone, Email, and SMS Communications

If you provide contact information, we may use it to respond to your request and communicate about assessments, appointments, proposals, installation, maintenance, or customer support.

Submitting the general contact form does not by itself enroll you in recurring marketing text messages. If we offer an SMS program and you separately and affirmatively opt in through an available channel, message frequency may vary and message and data rates may apply. You may reply STOP to stop messages or HELP for assistance. Consent to receive marketing messages is not a condition of purchasing services.

We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties for their own marketing or promotional purposes. We may provide limited data to vendors that transmit messages on our behalf, subject to appropriate use restrictions.

5. How We Disclose Information

We may disclose information in the following circumstances:

Service providers: to vendors that support hosting, forms, analytics, communications, scheduling, security, or other business operations.
Legal and safety reasons: when we believe disclosure is required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.
Business changes: in connection with a merger, financing, reorganization, sale of assets, or similar transaction, subject to applicable law.
With your direction or consent: when you ask us to share information or otherwise authorize disclosure.

We do not sell personal information for money. We also do not share SMS consent information with third parties for their independent marketing.

6. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations.

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we handle. No website, transmission, or storage system can be guaranteed completely secure, and we cannot promise absolute security.

7. Your Choices and Privacy Requests

Depending on where you live and applicable law, you may be able to:

Ask to access, correct, or delete personal information associated with you.
Object to or request limits on certain uses of your information.
Withdraw consent where processing relies on consent.
Opt out of promotional emails by using the unsubscribe instructions in the message.
Opt out of eligible text messages by replying STOP.
Control cookies through your browser or available site controls.

To submit a privacy request, email info@aquathinnj.com or call (201) 208-7807. We may need to verify your identity before completing a request. We may retain or decline to delete information when permitted or required by law, including records needed to complete services, meet legal obligations, or protect against fraud.

8. Children's Privacy

The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, contact us at info@aquathinnj.com.

9. Third-Party Links and Features

The website may link to or display content from third parties, such as review platforms, maps, social networks, or service providers. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information to them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Changes become effective when posted unless a different date is stated.

11. Contact Us

For privacy questions or requests, contact:
AquaThin North Jersey
Wyckoff, New Jersey 07481
Phone: (201) 208-7807
Email: info@aquathinnj.com
Website: https://www.aquathinnj.com